Shipping

All items ordered at reverjewelry.com can be shipped can be shipped to national and international addresses excluding Russia. Please, be aware that we cannot deliver to post office boxes.

Deliveries are handled through NACEX. All shipments that are sent by RÊVER are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

We process and send orders during our main service hours, Monday to Friday from 9:00am till 6:00pm CET and Saturday from 8:00am till 2:00pm CET (except for public holidays in Barcelona). All RÊVER jewelry is made to order and will be ready for dispatch in 10 calendar days after the receipt of payment, longer if it is a customized piece. If you cannot wait, please contact us at hello@reverjewelry.com and we will do our best to speed up the process.

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect. When your order is shipped, we will send you a confirmation email.

Delivery times

National
COUNTRY DELIVERY TIMES
Spain – Peninsula 1-2 days
Spain – Balearic Islands 1-2 days
Spain – Canary Islands 2-3 days
Spain- Ceuta and Melilla 3-4 days

Free shipping for Peninsula and Balearic Islands.

International
COUNTRY DELIVERY TIMES
France 2-3 days
United Kingdom, Italy, Belgium, Holland, Luxembourg y Germany 3-4 days
Other countries 10-15 days

Add 24h – 48h for shipments to islands

In special periods with high volume of orders delivery times may be slightly affected.

Track your order

As soon as we have shipped your order you will receive an email stating the tracking number. You will be able to check the status of your order using the link provided.

Duties and taxes

Non-EU shipments, as well as shipments to the Canary Islands, Ceuta and Melilla, may be subject to customs duties and import taxes upon entry into the country of destination over which we are unaware. Instead Spanish VAT is deducted upon checkout. Please note the customer is responsible for all customs duties and import taxes associated with the purchase. If you have any questions regarding international delivery, please, contact us at hello@reverjewelry.com.