FREQUENTLY ASKED QUESTIONS
All our jewelry is handcrafted with lab grown diamonds and 18k recycled solid gold. We work together with our local workshop in Spain. For more details, visit our Locally Made page.
Our jewelry is handcrafted upon request, allowing us to customize our standard items to fit your personal preferences. For example, we can modify the physical shape of a diamond, its finish and quality. Please, contact us at email@example.com for more information.
In general, all our rings can be engraved, the message is limited to the design of each piece and the available surface. At the end of the purchase process, you can add the engraving option with the message you want. Please, contact us at firstname.lastname@example.org to receive more information.
Of course! We are able to have them back to engrave the message you want. Please, contact us at email@example.com for more information.
We know the importance of taking care of your jewelry, for that reason we recommend you to clean it at least once a year. You can check out our Care Guide page or use our professional cleaning and maintenance service to make them look like the first day. Please, contact us at firstname.lastname@example.org to receive more information.
We offer a free 30 days resize service after delivery. Remember that we will not be able to change the size of personalized rings. Please, contact us at email@example.com for make it happen.
Currently, we only offer the appointment service in Barcelona. However, we have experience in working with clients from all over the world remotely, distance is not a problem for us. If you are not in Barcelona, you can schedule a virtual appointment with our team by contacting us at firstname.lastname@example.org.
Yes, we can send you a gift receipt that does not include the price of the items. During payment, please advice that your order is a gift and we will make sure to include the gift receipt.
Diamonds & Recycled Gold
Lab grown diamonds have the same physical, optical and chemical features as mined diamonds, the only difference is their point of origin as lab grown diamonds are created in a laboratory. Our diamonds are identical to mined diamonds without the social and environmental impact of the mining industry. For more details, visit our Lab Grown Diamonds page.
Our diamonds are grown in a laboratory from the same forces that are produced deep within the Earth. To create them, the method High Pressure – High Temperature (HPHT) is used.
Created diamonds are produced from carbon material in spaces that mimic the conditions during the natural formation of diamonds on Earth. In this way, the conditions that naturally exist between 140km and 190km below the surface are replicated with a unique combination of high pressure (up to 60,000 ATM) and high temperature (up to 2,500º C). The result is an original rough diamond with all the properties of a mined diamond.
Create a diamond in a laboratory can take between 6 and 8 weeks depending on its color and size.
Yes, they are real diamonds. Lab grown diamonds have the same physical, chemical, and optical features as mined diamonds. Lab grown diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.
To the naked eye there is no difference between a lab grown or mined diamond. As they are very difficult to differentiate, the industry is committed to communicate that diamonds are grown or created in the laboratory for a better knowledge of consumers.
Green energy is used to produce diamonds in the most sustainable way. Moreover, we need to taking into account the environmental and social damage that happens in the mined diamonds industry. For more details, visit our Lab Grown Diamonds page.
Yes! We work with diamonds that can be created in a variety of sizes. Please, contact us at email@example.com to receive more information.
Of course! We offer a wide variety of diamond shapes to ensure that each piece of jewelry we create is unique. Brilliant, marquise, pear, oval and princess shapes among many others are available. For more details, visit our Lab Grown Diamonds page. Please, contact us at firstname.lastname@example.org to receive more information.
We only use solid gold recycled from antique pieces. Recycled gold has the same properties without the social and environmental impact of the mining industry. Its price is set based on market value. For more details, visit our Recycled Gold page.
Klarna: buy now, pay later
Klarna is a payment service provider that takes full responsibility for your payments. Klarna is the smooth payment provider for more than 200,000 online stores and today, more than 85 million consumers around the world have trusted Klarna to manage their payments safely.
At RÊVER we collaborate with Klarna to offer you new payment methods when buying. Pay for your purchase immediately by selecting Klarna as a payment method or finance your purchase in 3 easy installments without interest. A simple and safe way to enjoy what you want, whenever you want.
Klarna offers different payment methods depending on your location, below you can find the solutions offered with Klarna in Europe in this moment:
- Pay Now: a payment by bank transfer where the customer only needs to access their online banking and it is Klarna who takes care of making the transfer with no need to provide your bank details.
- Pay in 3: spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.
- Pay Later: make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 14, 21 or 30 days later depending on your location.
- Financing: this payment method allows customers to finance their purchase in 6, 12 or 36 months. It is the only solution that entails an extra expense for the end customer depending on how much the purchase finances.